Ugh, i officially HATE Thomas Cook's phone lines, as everyone you speak to passes you to someone else in another department, who then tells you they've put you through to the wrong place and you have to call a different number, and then you call that number and they do the same thing.
Okay, so after spending literally HOURS calling about 10 different 'Thomas Cook' numbers and being passed from department to department, i finally got through to the right place and started talking about booking my Thailand/Australia/Singapore flights.
Well after being on the phone, mostly on hold while the nice lady; Zoe spoke to the company they get flights off of for over an hour, i still didn't end up booking anything. Zoe said that the woman she was speaking to was a nightmare, wasn't listening and kept getting things wrong. So she said she'd call me back first thing Monday after she'd spoken to a different, and hopefully useful person, so that we could get everything booked up.
So fingers crossed for Monday!
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